Support services

Expert process assistance

We provide experienced facilitation support to executives and teams wishing to get an internal simulation project started on the right lines. A brief and targeted injection of experienced support cuts project costs, shortens your timescales, ensures that the simulation you build ends up answering your key questions – and provides a practical masterclass for your analysts along the way.

Quality assurance

A Quality assurance review gives you impartial and confidential feedback on your business simulation from one of our top practitioners. Drawing on many years’ experience in strategy and business simulation, we give you practical and insightful advice on the robustness of your simulation, its applicability to address your particular business issue, pointers for further action and advice on your simulation process in the future.

We use our authoritative and industry-accepted methodology for validation and verification, subjecting your model to a battery of tests, from confirming and refining its suitability to answer the key questions at hand, through tests that confirm and assure its ability to interpret faithfully the questions it is asked, to assurance of the realism of its results and of the sensitivity of your key measures of outcome to its parameters.

Our report to you provides assurance to the executive team on the safe use of the model, clearly highlights specific risks and recommends any actions necessary to ensure the safe and reliable use of your model to support your decision making.

Conversion services

Asclear-cut as the task seems to be, sometimes the model simply outgrows the platform upon which it was originally built. As project definitions shift, levels of detail grow and data sources can become increasingly diverse. You may find that your current model/toolset lacks:

• Scaleability when you want to increase dimensionality
• Transparency of assumptions and inter-parameter relationships
• Clarity of relationship documentation
• Robust external data connectivity
• Interface development features for deployment to colleagues and/or clients

Our experienced practitioners can help you analyse and document your existing model, advising on changes to be undertaken during the conversion process to increase the clarity, functionality and scaleability of your model.

We have converted models from:

• Spreadsheets (Excel, Lotus, etc.)
• Other simulation packages (i-Think, Vensim, Simul8, Arena, Witness, etc.)
• Relational Databases

Operational Deployment - The Solution you can Share

From the earliest stages of model development, it is vital to think about how your end users will interact with the simulation model. A clear definition of the business objectives is something we achieve with our clients and end users day in, day out. We can provide initial, up-front consultation in these areas to save headaches later on with your project.

The last stage in development of your models might be effective user deployment. Once the model is completed, we can assist you in creating a run-time version (integrating it with the free Powersim Studio Player install routine) and creating a bespoke installer for it – one that you can then distribute to your end users or clients. 

As part of this service, you’ll get to choose (as standard):

• A logo for the installation file
• Associated Help files and User Documentation
• Version Numbers
• Installation Directory
• Start Menu Text

Let us help you make your simulation look, feel and function as it should: a valuable, operational, and professional piece of your internal and external toolkit. The Solution you can Share.

Cross-platform Integration

Powersim Studio features excellent built-in connectivity functions. It may be, however, that due to feasibility or time constraints your team doesn’t have the time or expertise to integrate your simulation with your end user’s bespoke platform, databases, ERP or internet/intranet.

We offer leading-edge capabilities for integrating business simulations with other applications, embedding our software and expertise into client operations and technologies. The seamless integration of Powersim Studio with other platforms enables users of an integrated solution to follow their process through without interruption. This leads to more structured, effective and efficient:

• Reporting and 'current state' systemic analysis
• Operational control of processes
• Diagnosis of problems before they arise
• Decision-making as a result of external changes

If you'd like to find out more about embedding Powersim within your current technological framework then we’ve the experience to make it happen.

Premium Support

Premium Support is our unique, all-inclusive service offered to those clients who want to go the extra mile with their Powersim simulations. Our training services cover all of the topics you’ll need to undertake during your modelling projects, and our technical support will help you whenever you get stuck with a particular function or error in your model. At other times, you will want to be guided by a Powersim expert through the concept, design or roll-out of your models. 

Here are just a few of the areas we can help you with:

• Concept design - structuring your model
• Conversion of models from other software architectures (spreadsheets and other simulation tools)
• Linking data sources and advanced data integration
• Interface design for both internal technical demonstrators and large-scale projects
• Roll-out of models to clients and packaging your model effectively and professionally

Whatever stage you're at, we can help you go the extra mile.